Privacy Notice


Total Gym Fitness, LLC

Effective June, 2003 thru March, 2015

Privacy Notice Table Of Contents:

  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To Data Security
  • Our Commitment To Children's Privacy
  • How To Access Or Correct Your Information
  • How To Contact Us
  • P3P Privacy Policy


    Our Commitment To Privacy

    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. At all times, Total Gym Fitness, LLC reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the company’s rights or property (including without limitation, in the event of a transfer of control of Total Gym Fitness, LLC or substantially all of its assets), or during emergencies when safety is at risk. Also, this policy only applies to the collection of information at www.totalgymdirect.com. Different policies may apply to other websites or information that we get offline. We may revise this policy from time to time and will post a notice to our homepage when we make such revisions.

    The Information We Collect:

    This notice applies to all information collected or submitted on the totalgymdirect.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

      Name
      Address
      Email address
      Phone number
      Credit/Debit Card Information

    The Way We Use Information:

    We use the information you provide about yourself when placing an order or request only to complete that order or request. We do not share this information with outside parties except to the extent necessary to complete that order.

    If you submit a request for information on our products, we may use the information you provide to relay the appropriate information to you. This includes your mailing address, your email address and/or your telephone number. This information is used only by ourselves and/or our agents for the purpose of fulfilling your request.

    We use your email addresses to answer the email we receive and to notify you of the progress of your order. We also use the information you provide to help improve our website and our services, to customize your experience at our website, or to send updates or notices about our company and the products we offer that we think may be of interest to you.

    We contract with 3rd party agent companies in the processing and shipping of orders and to service customers. We do not permit these companies to retain, share, store or use personally identifiable information for any secondary purposes.

    From time to time, we may share your name, email address, and contact information with select companies, vendors, and business associates whose products and services may be of interest to you. As a result, these companies may provide you with valuable information about their products and services as well as special opportunities that are available to you. Although we only provide your information to reputable companies, they may have different privacy policies and practices than those of Total Gym Fitness, LLC. We are not responsible for the privacy policies or practices of any third-party company or organization.

    We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

    Like most standard Web site servers we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.  This information is not linked to personally identifiable information. 

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please see our Security Notice for more details.

    Our Commitment To Children's Privacy:

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at privacy@totalgymdirect.com if they want this information deleted from our files. If Total Gym Fitness, LLC otherwise obtains knowledge that it has personally identifiable information about a child under 13 in its files, we will delete that information from our existing files so that it is not in retrievable form.

    How You Can Access Or Correct Your Information

    You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

    To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

    How To Contact Us

    Should you have any questions or concerns about these privacy policies, if you would like to update your personal information, or if you would like to remove your name, telephone number, and postal and email addresses from the lists we use to send notices or updates, please call us at 1-800-501-4621, send us an email at privacy@totalgymdirect.com or contact our corporate office at:

    Total Gym Fitness, LLC
    835 Springdale Drive
    Suite 206
    Exton, PA 19341 USA

    Updated: October 2014
  • Privacy Policy

    <<this policy statement has been generated in accordance with principles set by the Platform for Privacy Preferences Project (P3P) developed by the World Wide Web Consortium (W3C).>>

    About Us

    This is a privacy policy for Total Gym Fitness, LLC.

    We invite you to contact us if you have questions about this policy.
    You may contact us by mail at the following address:

    Total Gym Fitness, LLC
    835 Springdale Drive
    Suite 206
    Exton, PA 19341 USA

    You may contact us by e-mail at:

    privacy@totalgymdirect.com.

    You may call us at:

    1-800-501-4621.

    Dispute Resolution and Privacy Seals

    We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

    • Dispute: If you feel that your privacy has been violated or that we are not following our stated policies, you may contact our customer service department or our main office.

    Additional Information

    This policy is valid through March, 2015.

    Data Collection

    P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 3 data groups. The data practices of each group will be explained seperately.


    Group "Cookies"

    We collect the following information:

    • HTTP cookies

    This data will be used for the following purposes:

    • Completion and support of the current activity.
    • One-time tailoring.
    • Other purposes

      Site style, Promotion/pricing options, Shopping cart contents

    This data will be used by ourselves and our agents.

    The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.


    Group "Orders"

    At the user's option, we will collect the following data:

    • Transaction history

    This data will be used for the following purposes:

    • Historical preservation.
    • Other purposes

      Used to process, ship, and collect payment for your order.

    This data will be used by ourselves and our agents.

    The following explanation is provided for why this data is collected:

    Personal information is collected for the purpose of processing your order. Only information required for the processing, shipping, and payment of your order is collected. Information is maintained in our database (off-line of the internet) indefinitely. We occasionally use this information for marketing purposes but we never sell, lease or give this information to other parties.

    Group "AccessTracking"

    We collect the following information:

    • Request timestamp
    • URI of requested resource

    This data will be used for the following purposes:

    • Web site and system administration.
    • Research and development.

    This data will be used by ourselves and our agents.

    The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.

    The following explanation is provided for why this data is collected:

    Access tracking / hit counts are maintained on our site. These counters are non-personal and only include the requested URL, the date and time, and, if an order is placed, what items were ordered. No personal information is collected.

    Cookies

    Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

    Total Gym Fitness, LLC does not enable “cookies” on www.totalgymdirect.com with one exception. This information may be used by our staff to detect and resolve website problems and to assist with customer support concerns. We do not collect any personally identifiable information about site visitors in this process. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our sites. If you experience any problems, please contact webmaster@americanblvd.com.

    Our site makes use of cookies. Cookies are used for the following purposes:

    • Completing the user's current activity
    • Other (Site style, Promotion/pricing options, Shopping cart contents)

    Compact Policy Summary

    The compact policy which corresponds to this policy is:

        CP="NON DSP COR CURa ADMa DEVa TAIa HISa OTPa OUR NOR IND NAV INT CNT PRE"
    

    The following table explains the meaning of each field in the compact policy.

    Field Meaning
    CP= This is the compact policy header; it indicates that what follows is a P3P compact policy.
    NON No access is available to collected information.
    DSP The policy contains at least one dispute-resolution mechanism.
    COR Violations of this policy will be corrected.
    CURa The data is used for completion of the current activity.
    ADMa The data is used for site administration.
    DEVa The data is used for research and development.
    TAIa The data is used for tailoring the site.
    HISa The data is used for historical archival purposes.
    OTPa The data is used for other purposes.
    OUR The data is given to ourselves and our agents.
    NOR The data is not kept beyond the current transaction.
    IND The data will be kept indefinitely.
    NAV Navigation and clickstream data is collected.
    INT Interactive data is collected.
    CNT Content data is collected.
    PRE Preference information is collected.

    The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.


    Policy Evaluation

    Microsoft Internet Explorer 6 will evaluate this policy's compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy's compact policy against Microsoft's stated behavior for IE6.

    Note: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser.

    Satisfactory policy: this compact policy is considered satisfactory according to the rules defined by Internet Explorer 6. IE6 will accept cookies accompanied by this policy under the High, Medium High, Medium, Low, and Accept All Cookies settings.